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Prior Analytics Ltd

Prior Analytics’ mission is simple. We provide 'CRM that works for you'.... that helps you to win and retain customers.

We accomplish this by assisting organisations to select and implement solutions architected for reliability, scalability and ease of use. Business objectives are the most important factor to take into consideration when evaluating a service solution but these can sometimes become overlooked, as the technology’s capabilities become a primary focus.

The type of solution that you choose will need to consider your immediate and longer term business needs.  Planning a CRM strategy is the starting point.  You may be asking ‘What is CRM and how will it benefit me?’  Prior will help you determine whether an in-house customer relationship management solution is suitable or initially you will be better served by a web based CRM software solution.  There are CRM solutions to suit companies of all sizes and budgets and our team of consultants will find the best fit for your organisation.  It's not a 'one size fits all scenario'.  

We can help you to deploy and evolve your CRM system as your needs change.    We assist with both the 'traditional' old school CRM - contact management, sales and marketing automation and post sale support  and the new social streams, termed sCRM, that are now becoming of increasing importance and relevance today.

The team at Prior Analytics all have a technical background. As a result, the company has developed a culture which values these skills. The customer service and support team provide an unparalleled level of operational excellence and technical expertise. This makes customers keep renewing contracts with Prior Analytics year after year. This comment from Alan Busby at Fireco (a Prior customer of over ten years’ standing) speaks for itself.

“I regularly recommend Prior to friends and colleagues that use, or are thinking about using CRM. I would not do this if I didn’t think that Prior were the best in their field. Which they are.”